Book at the best price guaranteed
On our website, www.hostalpersal.com, by e-mail at info@hostalpersal.com or by phone on +34 913 694 643 you will always find the best price: GUARANTEED!
If you find a lower price elsewhere, we will match it and award you a 10% added discount.
If you find a lower price elsewhere, we will match it and award you a 10% added discount.
- 1. Book at www.hostalpersal.com, by e-mail at info@hostalpersal.com or by phone on +34 913 694 643.
- 2. Find a lower online price within 24 hours from the booking date that complies with the Terms and Conditions, as long as it is 48 hours before the planned check-in date.
- 3. Send a request to info@hostalpersal.com. It is recommended to send a screen shot (“PrtSc key” or “Command-Shift-4” and paste) with the webpage that includes said lower price.
In your e-mail you must point out:
- Name and surname of the booking holder
- Check-in and check-out date
- Total price of booking with Hostal Persal
- Lower total price of booking found online
- Exact address of the website where you found the lower price and date when you searched it.
- 4. If your request is accepted by Hostal Persal and it complies with the necessary Terms and Conditions, you will receive a confirmation of the new booking via e-mail with the new inferior price and a 10% discount on said inferior price.
Example:
- Price of your booking directly with Hostal Persal: 90€
- Price found on another website: 80€
- Final price guaranteed by Hostal Persal: 72€ (80€ – 10% extra discount)
- 5. If the request is not accepted by Hostal Persal for not complying with one or some of the necessary Terms and Conditions, you will receive an e-mail with a justifying answer.
Terms and Conditions that the Best Price Guaranteed must meet:
1. The client must have a booking confirmed directly with Hostal Persal through the official website (www.hostalpersal.com) or via e-mail (info@hostalpersal.com) or by phone (+34 913 694 643).
2. The tariff found on the other website must coincide with the conditions of the tariff booked directly through Hostal Persal:
- – Same type of room and same number of guests
- – Same duration and dates of accommodation
- – Same sales conditions, payment cancellation conditions, prepayment conditions, etc.
3. The tariff found on the other website must be accessible to the public via Internet and verifiable by Hostal Persal.
4. Hostal Persal will not be responsible, in any event, for penalisations or other costs or expenses that derive from the cancellation or price publication faults on other websites other than www.hostalpersal.com.
5. In the event that the request for the best price encompassed multiple nights, the best price guaranteed will be applied on the final price of the whole stay and not on the partial price of certain nights.
6. Requests can only be sent by the person who carried out the booking or by the guest himself.
7. The Best Price Guaranteed will NOT be applicable when:
- – Difference in prices due to incorrect rounding. For the guarantee to be applicable, the price different must be more than 4 EUR.
- – Tariffs not guaranteed publicly, offline (negotiated, groups, companies, etc.)
- – Tariffs that belong to ‘opaque’ websites (Internet pages that do not identify the hotel name, exact address or room availability until the user has carried out the room/s booking payment).
- – Tariffs of promotional packages
- – Tariffs that contain mistakes on the website when the search or booking is made.
- – Variations in the tariff related to fluctuations and/or currency exchange differences.
